Shipping policy

At ZELOOH, we want your order to reach you safely and as quickly as possible.

1. Delivery Areas

We currently deliver across:

• 🇸🇦 Saudi Arabia (KSA)

• 🇵🇰 Pakistan

2. Free Delivery

Good news! 🎉

We offer FREE delivery on all orders across KSA and Pakistan.

There are no standard shipping charges added to your order.

3. Delivery Time

Our estimated delivery time is:

3–5 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unexpected circumstances.

Remote areas may occasionally require additional delivery time.

4. Cash on Delivery

We currently offer Cash on Delivery (COD).

You can place your order online and pay when your package arrives at your doorstep.

5. Order Confirmation

After you place an order, our team may contact you through phone or WhatsApp to confirm your order and delivery information.

Orders may only be dispatched after successful confirmation.

6. Tracking Your Order

If tracking information is available for your order, we may provide it to you so you can follow your shipment.

You can also contact our customer support team for an update on your order.

7. Delayed or Failed Delivery

While we do our best to deliver orders within the estimated timeframe, some delays may occur due to circumstances beyond our control.

If a delivery attempt is unsuccessful because the customer is unavailable or the provided address/phone number is incorrect, the courier may contact you for another delivery attempt.

8. Incorrect Delivery Information

Please make sure your name, phone number, and delivery address are correct before placing your order.

ZELOOH is not responsible for delays caused by incorrect or incomplete information provided by the customer.

9. Need Help?

If you have any questions about your delivery or order, please contact us:

ZELOOH

WhatsApp: +966 56 253 3099
Email: rajatahir5586@gmail.com

We're always happy to help. ❤️