Privacy Policy

Last Updated: August 11, 2026

At ZELOOH, we respect your privacy and care about keeping your personal information safe. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Your name

• Phone number

• Delivery address

• Email address

• Order and product details

• Any information you provide when contacting our customer support

We only collect information that is reasonably needed to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders

• Deliver your purchases

• Contact you about your order

• Provide customer support

• Handle returns and refunds

• Improve our products and shopping experience

• Prevent fraudulent or unauthorized activities

3. Cash on Delivery

ZELOOH currently offers Cash on Delivery (COD) as a payment method.

Since payment is made when your order is delivered, we do not collect or store your credit card or online payment information through our website for COD orders.

4. Sharing Your Information

We may share necessary information with trusted service providers, such as delivery and courier companies, when required to complete your order.

For example, your name, phone number, and delivery address may be provided to the courier so they can deliver your package.

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Your Information

You may contact us if you want to ask about the personal information we have collected from you or if you believe your information needs to be corrected.

8. Children's Privacy

ZELOOH does not knowingly collect personal information from children without appropriate permission. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ZELOOH

WhatsApp: +966 56 253 3099
Email: rajatahir5586@gmail.com

We’re always happy to help. ❤️